Shipping policy
1. Order Processing
Orders are generally processed within 1–3 business days after the order is successfully placed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you may receive shipping or tracking information where available.
2. Delivery Time
Estimated delivery time is generally 3–7 business days after your order has been processed.
Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.
We may offer free shipping on selected products, orders, or promotional periods.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact information.
NovaCart is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.
5. Delayed or Lost Orders
Although we work with reliable delivery services, unexpected delays may sometimes occur.
If your order has not arrived within the expected delivery period, please contact us so that we can assist you in checking the status of your shipment.
6. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.
We may ask you to provide photographs or other information so that we can review the issue and determine the appropriate solution.
7. Changes to Shipping Policy
NovaCart reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated date.
8. Contact Us
If you have any questions about shipping or delivery, please contact us:
Store Name: NovaCart
Email: novacart678@gmail.com
Phone: 0305-2382-671